FAQ – Frequently Asked Questions
You can track your order using the tracking number provided in your confirmation email. Visit our “Order Tracking” page and enter the number to see the latest status.
Products must be unused, unopened, and in original packaging to qualify for a return. Contact our customer service within 14 days of delivery to initiate a return.
Refunds are processed within 7–10 business days after we receive and inspect the returned product. The refund will be issued to your original payment method.
Yes. All our products are formulated with safety and efficacy in mind. Please follow the instructions on each product label for proper use.
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on your location.
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service immediately to make any changes.
Head to our Page to join for free! Simply create an account or log in using your existing customer account. You’ve begin earning points on every single purchase starting 3/30/21 onwards, so there’s a chance you are already eligible for money off at Art of Tea and don’t even know it yet!