Introduction
We are committed to providing a smooth and reliable shipping experience. This policy explains how we process, ship, and deliver your orders when you shop on our website.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be handled on the next business day.
Shipping Methods & Delivery Time
We work with trusted carriers to ensure timely delivery. Standard shipping usually takes 7–14 business days, depending on the destination. Expedited options may be available at checkout.
Shipping Fees
Shipping costs are calculated at checkout based on order weight, size, and delivery location. Free shipping may be offered during promotions or when your order meets a specified minimum purchase.
Tracking Orders
Once your order has shipped, you will receive a confirmation email containing a tracking number. Please allow 24–48 hours for tracking details to update.
Customs & Duties
For international shipments, customers are responsible for any applicable customs duties, import taxes, or fees. These charges are not included in product prices or shipping costs.
Lost or Damaged Packages
We are not liable for delays caused by carriers, customs, or unforeseen circumstances. If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
Conclusion
By placing an order on our website, you agree to the terms outlined in this Shipping Policy. For any questions, please contact our customer support team at 909988042@qq.com.